Legal information
Right of withdrawal
Information about the 14-day withdrawal right and model form.
Version withdrawal-2026-05-24Updated 2026-05-24
Legal period
For standard artworks already listed online, consumers have 14 days from receipt to exercise withdrawal rights.
Submit online
You can submit a withdrawal request without a customer account. An acknowledgement is prepared with the request date and time.
Return and refund
Support provides the return address and packaging instructions after receiving the request. Refund is issued through the original payment method where possible, within legal timeframes.
Model form
I notify withdrawal from the contract for the listed artwork. Ordered on, received on, order number, artwork title, name, address, email, date, signature only for paper notices.